Information

Borton Petrini, LLP, Client Bill of Rights

As a client of Borton Petrini, LLP, you can expect:

  • To have your file assigned to a Borton Petrini, LLP, attorney who cares about the matter and how it affects you.
  • To have telephone calls returned as soon as possible, and at the latest, within 24 hours.
  • To receive prompt initial evaluation at the beginning of the case by competent Borton Petrini, LLP, counsel with a plan for resolution of the matter.
  • To obtain prior approval for discovery and research projects.
  • To receive timely status reports bringing you up-to-date on the progress of your matter.
  • To receive a full explanation of attorney fees and costs.
  • To receive an estimate of attorney fees and costs, if requested, at the beginning of the matter and updates if the estimate changes.
  • To receive billing statements in the proper format that honestly reflects the work done and the charges for the work.
  • To receive copies of correspondence and pleadings, unless we are instructed otherwise.